Reclaim the Sounds of Life with Expert Hearing Care
More than 48 million Americans, which is about 20% of the population, experience some degree of hearing loss. One in three people over 65 has hearing loss, and nearly all children experience temporary hearing loss from ear infections before turning 18.
Whether your hearing loss is recent or long-standing, ENT Specialists offers comprehensive evaluations and cutting-edge treatment options to help you reconnect with the sounds that matter most.
Meet Our Audiologist

Dr. Melanie Flores, AuD., CCC-A, is a dedicated audiologist providing comprehensive hearing healthcare to patients of all ages. Fluent in both English and Spanish, Dr. Flores earned her Doctor of Audiology degree from the University of Illinois Urbana-Champaign in 2023 and completed advanced clinical training at the Center for Hearing and Speech in St. Louis, Missouri.
She is a Licensed Audiologist in Illinois and holds her Certificate of Clinical Competence in Audiology (CCC-A), which is the gold standard in audiology practice. Specializing in hearing evaluations, hearing aid fittings, tinnitus management, and hearing conservation, Dr. Flores works closely with our ENT physicians to provide personalized care using the latest technologies.
Comprehensive Hearing Services
We offer a full range of hearing services for children (school-aged and up) and adults:
- Comprehensive hearing evaluations
- Hearing aid consultations and fittings
- Hearing aid servicing and repairs
- Custom earplugs for recreation, work, and sleep
- Custom earmolds for hearing aids
- Assistive listening devices
Modern Hearing Aid Solutions
Modern hearing aids are sophisticated, prescription-based devices programmed specifically for your individual hearing loss. We work with all major manufacturers to stay current on the latest digital, Bluetooth, and wireless technology.
Hearing Aid Styles
- Receiver-in-the-canal (RIC)
- Behind-the-ear (BTE)
- In-the-canal (ITC)
- In-the-ear (ITE)
- Completely-in-the-canal (CIC)
- Contralateral-routing of signal (CROS/BiCROS)
Assistive Listening Devices
While hearing aids work wonderfully in one-on-one conversations, you may need additional support in challenging listening situations.
Assistive listening devices (ALDs) can help you function better in daily life, with or without hearing aids. Options include wireless connectivity, phone and television streaming, direct iPhone or Android streaming, personal FM systems, and telecoil/induction loop connectivity.
Bone Anchored Hearing Aid (Baha)
If you struggle with hearing due to chronic ear drainage, recurrent ear infections, acoustic neuroma, or congenital ear conditions, a Baha® Bone Conduction Implant System might be your answer.
This innovative device reconnects you to the sounds and life you’ve been missing. Unlike CROS hearing aids that require devices on both ears, the Baha system is worn discreetly on the hearing-impaired ear.